Dr. Mosel and Melissa (the technician) were unbelievable kind and patient with our cat. They knew going into it that we've had trouble before, and instead of trying to rush through the process of everything, they took their time and let our cat explore the room, smell each of them, and eat a ton of treats. When our cat began to become overwhelmed, they stopped and let her eat some treats and cool off before trying to do the next thing. By far one of the best vets I've ever met. I would highly recommend this vet to anyone in the area.
First off, my cat is one of the hardest cats to handle at the vet. As soon as anyone other than me or my boyfriend touches her, she'll go into what I call "death mode". That being said, we've had bad experiences with other vets that have tried to pin her down in uncomfortable positions, some even hurting her.
Good people good service.
ABSOLUTELY HORRIBLE. My mother took our dog Homer to this veterinarian, and it has so far costed her $900 and all she's gotten is a tube of ointment the size of a penny. I was being very friendly with the staff there and laughing, and all around being 'chipper'... Not one of them smiled, they were VERY RUDE. Not one smile from any person there, including the veterinarian herself. She was VERY impatient with Homer when he didn't understand to sit still on the scale. It was all around uncomfortable, a complete waste of money and our dog STILL HAS HIS MAJOR INFECTION IN HIS EYES, EARS, NOSE AND RASH ON HIS STOMACH. Maybe she wants us to come back a 3rd time so that she'll make $1400. Um how about NO. Plus she was about 30 years old, not judging her age, but I'm 26 and I think I could've cured his infections better than her without the veterinarian degree. I SUGGEST AN OLDER VETERINARIAN, WHO IS *EXPERIENCED* and therefore can save you A LOT OF MONEY by only having to take your pet to them one time. Plus they already have made money. So they are not TRYING TO PAY BACK THEIR STUDENT LOANS *cough cough*
Nice employees, always clean.
I couldn't ask for a better animal hospital for my big Tomcat, Bear. So- glad to have VCA here! Staff is wonderful, and premises is always clean.
Vca New London Animal Hospital is a US Veterinary Care based in Waterford, Connecticut. Vca New London Animal Hospital is located at 122 Cross Rd, Waterford, CT 06385, USA.
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