Been here twice, both times sitting at the bar and it's been a very good experience
Probably won’t come back, but if you do come, keep your expectations very low.
3. They stopped serving tenders in the basket and raised the price.
Good wings, fun environment if you're into sports, hanging with friends, eating wings, and/or having a brew
2. Sauce containers are much smaller and I don't like having my waiter/waitress come back over and over.
This used to be my favorite place but it's just going down hill in my opinion.
All that said the tenders are still worth it and very good.
We don't go to Buffalo Wild Wings very often. In fact our last time here was well over a year ago. We stopped for lunch today and I was reminded why we don't eat here. The hostess seemed to have no idea where to seat us even though it wasn't really busy. Our waiter came and took our drink orders. Simple - Diet Pepsi for me, water for my husband. He brought back water and Sprite. He took our lunch orders and then we waited.... and waited. Our appetizer was delivered to the table behind us. After about 30 min of waiting, our waiter came over nad announced that our app had been delivered to the wrong table - no kidding! I watched him take the appetizer from the wrong table and then give it back to them and told them to go ahead and eat it. We asked to see the manager who just kept saying, "I'm sorry", "I'm sorry". No offer to take it off the bill or anything. It took another 15 min to get our sandwiches. We won't be back.
Great visit. Wings were hot and fresh, beer was cold, service was great.
1. They no longer have traditional Tuesday.
If you’re looking for a place where the staff has no idea what going on, this is the place for you. When I walked in to the podium, my existence wasn’t acknowledged for a solid 2 minutes, though there were two ladies standing there. Finally I gave one girl my name and told her I had a party of two. She then proceeded to tell me she didn’t need my name. There were about 7 parties around me, I was confused how she could keep it all straight. Well she couldn’t. After waiting about 10 minutes, the other girl ended up asking for my name... after asking for the names of two other groups who arrived AFTER ME. I’m pretty sure they forgot about us for a minute but I know they certainly forgot about a father and son standing right in front of them. They had certainly been waiting the longest. Our server Ashley was pleasant, I think she had it the most together, which is why I’m giving this place two stars and not one. Our order was slightly off but no big deal. That father and son I mentioned earlier... I noticed they were once again forgotten. I know they ordered before we did and they didn’t get their food until after we were done eating. I also thought it was comical that the music changed often. At least 3 different times they stopped a song right in the middle to some sort of inappropriate rap. I personally don’t have a problem with foul language, but a family friendly place probably should stick to something more appropriate. As I said, at least 3 different times this happened, so why is the music more important than serving the customers? I highly encourage the staff to get their act together. This place could probably run more smoothly if they worked out some kinks. Also maybe it would be worth having a system for the hostess to keep things running smoothly. Also, maybe a manager should walk by to check on the guests, so they can get feedback from customers like myself, to hopefully understand and take action for improvements.
Buffalo Wild Wings is a US Meal Takeaway based in Waterford, Connecticut. Buffalo Wild Wings is located at 850 Hartford Turnpike f218, Waterford, CT 06385, USA.
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