I decided to stop in here to wash my clothes eventhough I was skeptical, because in the past when I’ve came, the previous owners/or workers stopped me from washing, stating it was past “last wash” or “cut off time” even though the sign on the door clearly stated the time and I would get there an hour early because I knew the rules! Also previous times they would close early “just because” they felt like it.
Tonight I came in here and loved the atmosphere, new owners are very friendly and welcoming!
5 stars ⭐️
The guy was extremely rude to me. He told me I couldn't wash any of my clothes because I was past the cut off time. Not closing time but cutoff time I know there is a difference. When I pointed at the sign and told him I was a half hour earlier then the cut off time he then told me they were closing early and I couldn't wash my clothes. Why have hours of operations if you don't follow them. The guy clearly just didn't want me there. I will never go back.
Dec 2015 and One year ago: Very clean, employees very helpful, super size (5 loads) to single load washers, reasonably priced, very convenient parking in back of store & out front in plaza. Overall, best place I've been to in CT for self-wash facilities. :) -plus, it's convenient having a grocery store, Joanne's, etc right in same plaza.
People who wash there clothes in laundromats should definitely consider Laundromat Express as there first choice!
Under new management! And it was an awesome experience!!!
Update: This place is under new management and the issues below have been addressed and fixed. Definitely recommend going
Go here all the time and I haven't ever had a bad experience. The bathroom is always clean and the people who work there are really helpful .
My lady and I have been going here consistently for over a year. We drop off for the wash dry and fold service. The work is not bad. However it appears that they actually have an issue doing the services that they offer like if it is an annoyance to actually do it. From the mumbling under breath, to the attitude received when dropping off our stuff, the experience became more uncomfortable. It's like they would start talking about us before we even walked in. If you have an issue offering a service, you should stop offering it.
Laundromat Express Waterford Stop Shop Plaza is a US Laundry based in Waterford, Connecticut. Laundromat Express Waterford Stop Shop Plaza is located at 117 Boston Post Road - Stop & Shop Plaza, Waterford, CT 06385, USA.
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