I have been going to the Salon at Ulta Waterford Lakes for almost 6 months now. I see Alex and she is amazing! Not only has she taken me from a dark brown to blonde, but she's increased the health of my hair dramatically at the same time. Even living out of state I still schedule with Alex when I visit home.
Don't go here for a hair cut!!! The stylist named Tiffany butchered my hair!! Not to mention and I don't know if her manager knows this she's a felon! Her house was raided on state street in westerly in 2014 and she was charged with possession with intent to sell Percocet!! And not a little bit a lot. So not only is she a horrible stylist she's a horrible person who ruined countless lives selling habit forming prescription drugs in a school zone! Can't believe Ulta would hire anybody with that kind of record I for one will be taking my business and children as far away as possible!!
Tiffany at Ulta does an amazing job! She is so friendly and always makes sure her customers are leaving happy!
Terrible customer service. The only reason I go there is because there is no where else to buy make up in this region. CSR know nothing about any of the products; plus they tried to sell me an opened / expired moisturizer. On top of offering NO help, at checkout they harass me to get an Ultra card. Go to Sephora, it's worth the drive.
Management is rude when making returns, and I was given a used concealer/foundation in a box. Ulta as a brand is great, this store is a mess.
Ulta Beauty is a US Hair Care Studio based in Waterford, Connecticut. Ulta Beauty is located at 903 Hartford Turnpike, Space 26, Waterford, CT 06385, USA.
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